Privacy Policy

Jeff Tikitau Real Estate (JTRE) is a property agency based in Rarotonga, Cook Islands, operating as part of the JT Group. We provide buying, selling, renting, and property management services across the Cook Islands. If you have any questions about this policy, you can contact us at enquire@jefftikitaurealestate.com or by phone at +682 536 58.

When you submit an enquiry or contact form on our website, we may collect the following information: • First and last name • Email address • Phone number • City and country of residence • Your area of interest (buying, selling, renting, or general enquiries) • The message or enquiry you send us • Whether you have opted in to receive property updates We may also collect basic analytics data (such as pages visited) to help us improve our website.

We collect your information for the following purposes: • To respond to your enquiry in a timely and relevant way • To match you with properties or services that meet your needs • To send you property updates, market news, or other communications if you have opted in • To maintain records of client interactions as part of our business operations • To improve our website and the services we offer

Your information is stored securely in our database, hosted by Supabase — a cloud-based platform with industry-standard security practices. Email communications are delivered via Resend, a third-party email service provider. We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse.

We do not sell or share your personal information with third-party marketing companies. Your information may be accessed by: • Members of the JTRE team and the wider JT Group, for the purpose of responding to your enquiry • Our email service provider (Resend), solely for the purpose of delivering communications to you • Our CRM system, used internally to manage client relationships We will not share your information with any other third parties without your consent, unless required to do so by law.

We retain your personal information for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable law. If you would like your information removed from our systems, please contact us and we will action your request promptly.

You have the right to: • Request access to the personal information we hold about you • Request that we correct any inaccurate information • Request that we delete your information from our systems • Opt out of marketing communications at any time To exercise any of these rights, please contact us at enquire@jefftikitaurealestate.com.

Our website may use cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. You can control cookie settings through your browser at any time.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.